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Ngoc Cindy Pham, MBA, PhD

Professor
Pham

Associate Professor, Department of Marketing, Management, and Entrepreneurship

Award-winning global educator and AI innovator recognized by The Wall Street Journal and NBC News. As the recipient of the $25,000 CUNY AI Innovation Award, she integrates ethical AI, cross-cultural marketing, and career readiness to drive social mobility. Dedicated to empowering the next generation of business leaders through accessible and cutting-edge education.

Professor Pham
AI LiteracyConsumer BehaviorRelationship MarketingSales LeadershipCross-Cultural Marketing
Core Repository

Selected
Research Works

SOCIAL MOBILITY & EDUCATION

Enhancing Social Mobility Through Comprehensive Support Services

An empirical study on how accessible public universities drive intergenerational success through student-centered support frameworks.

17+

PEER-REVIEWED PUBLICATIONS

PRESTIGIOUS AWARD

Exploring the Intersections of Social Mobility & Consumer Behavior

"Investigating the mechanisms that drive intergenerational success and ethical consumption in emerging markets."

Awarding BodyCUNY BRES INITIATIVE
Amount$5,000

"Moving beyond rote memorization, my courses integrate a 'Shark Tank'-inspired format where students collaborate to analyze and present real-world applications of theoretical concepts."

— PROF. PHAM, TEACHING PHILOSOPHY

17PEER-REVIEWED PUBLICATIONS
21WOLFE INSTITUTE AWARDS
97.4%STUDENT RECOMMENDATION RATE90.54% indicating 'very likely' to recommend.
15+PROFESSIONAL AWARDS & HONORS
Chronicle

Academic
Trajectory

A career defined by advancing AI literacy, data analytics, and responsible technology adoption within the Brooklyn College community and beyond.

2026

AI Bootcamp Launch & Public Scholarship

Launched the CUNY AI Literacy Series, published research on social mobility, and delivered global talks at the Khánh Hòa center on intergenerational trauma and empowerment.

2025

Tenure & Student’s Impact Award

Awarded tenure and promoted to Associate Professor. Received the Student’s Impact Award for exceptional mentorship and pedagogical innovation.

2024

Career Success Fellow & Real Estate Series

Selected as a CUNY Career Success Fellow. Hosted C-suite real estate executives for immersive student networking and direct industry engagement.

2023

Excellence in Research & Global Talks

Recognized with the Excellence in Research Award. Delivered global talks at Sasin School of Management (Thailand) and Yokohama National University (Japan).

2020

COVID-19 Media & Oral Histories

Featured in The Wall Street Journal and contributed to the Brooklyn Public Library COVID Oral Histories project, documenting pandemic impacts on the Asian-American community.

MEASURABLE IMPACT
Professor Pham’s pedagogical approach redefines career readiness. Her recent CUNY AI Literacy Series achieved a 94% 'Excellent' rating from over 1,000 attendees, pioneering a 'Train-the-Trainer' framework praised by college leadership for empowering students to lead complex, professional-grade technical initiatives.
— CUNY AI LITERACY & PROFESSIONAL READINESS INITIATIVE

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